When to approve a student withdrawal

Withdrawal permanently removes a student from the session roster and all session metrics (such as workshop attendance). Only Program Managers, Cluster Leaders, and Program Leaders have permission to withdraw students. Teachers should speak with their supervisor if they wish to withdraw a student who meets the criteria below. Students can be withdrawn at any point in their session.

Criteria to approve a withdrawal: 

• District/network request

• Family request 

• Relocation

• Transportation access

• Personal or family illness

• Family request via Connect

• Duplicate student record

• Enrollment error (student is not eligible for programming, systems error)

• No-show students should be withdrawn only after making an effort to reach the family (contact the family three times)
  

Steps to withdraw a student:

Connect

1. Select “Roster” tab on the left hand side once in Connect

2. Select your session from the drop down menu 

3. Select “Students” and find student(s) to withdraw

4. Click three-dotted button under the “Actions” column and select “Withdraw” 

5. Choose a withdrawal reason from the drop down menu

NOTE: Any student who attends less than 25% of the session or is withdrawn from the program is not included in session metrics for post program impact reports, such as workshop attendance, calculated on a rolling basis. Student enrollments with withdrawn reasons “Duplicate student record” or “Enrollment error” will be removed from the system.