What do I do if I forgot my Connect: Educator password?

Modified on Wed, 24 Aug, 2022 at 3:29 PM

If you forget your Connect: Educator password or your password isn't accepted, you can reset your password by following these steps:


  1. Go to https://connect.springboardcollaborative.org/teacher-companion
  2. Below the 'Log In' button, click on the Forgot Your Password? link.
  3. Type in your username and click Continue
  4. You will receive an email with a link to create a new password (be sure to check your spam folder if you do not see the email). The email will have the subject 'Your Springboard Connect: Educator Password has Been Reset' and the sender is support@springboardcollaborative.org.
  5. Follow the instructions to create your new password
  6. If you are unable to reset your password by following these instructions, submit a support ticket or call us at 833-722-0676 and our staff will assist you.

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